Frequently Asked Questions (FAQ)

General

What is 123moviesfree.ing?

A movie and TV discovery site. Browse titles, see trailers, track what you’ve watched, build lists, and find where to watch legally.

Do I need an account?

No. Browsing is open to everyone. A free account unlocks favorites, watchlists, history, basic notifications, and device sync.

Is it free?

Yes. Core features are free. If we add premium features later, we’ll make that clear before you opt in.

Can I watch or download movies here?

No. We don’t host or serve copyrighted content. We show info, trailers, and links to official providers.

Account & Settings

How do I create an account?

Hit Sign Up, enter your email, username, and password, then confirm via the email we send.

I forgot my password. What now?

Use “Forgot Password” on the login page. Check your inbox (and spam) for the reset link.

Can I change my email or username?

Yes. Go to Account Settings → Profile.

How do I delete my account and data?

Go to Account Settings → Privacy → Delete Account. This removes your profile, lists, and history from our systems (within a reasonable processing window).

Using the Site

How do watchlists and favorites work?

Tap the bookmark or heart icon on any title. You can create multiple lists (e.g., “Weekend,” “Family,” “Documentaries”).

Do you support notifications for new episodes or releases?

Yes. Follow a show or franchise, then opt into email alerts in Account Settings → Notifications.

Do you have a mobile app?

Not yet. The website is fully responsive and works well on phones and tablets.

Is the site accessible?

We aim for WCAG 2.1 AA: keyboard navigation, alt text, and readable contrast. If something isn’t accessible, tell us and we’ll fix it.

Content & Updates

How often are titles updated?

Daily. We pull metadata from trusted sources and refresh cast, artwork, trailers, and availability.

Why can’t I find a title?

It may be region-limited, newly released, or not in our feed yet. Suggest it via the Contact page and we’ll queue it.

Do you show subtitle or dubbing info?

Where official providers expose it, we display language, subtitle, and dubbing availability.

Technical Issues

The site won’t load. What should I try?

Clear cache/cookies, disable extensions like ad blockers, try another browser/device, or switch networks (mobile vs Wi-Fi).

A trailer won’t play. Why?

Region blocks or provider downtime. Refresh the page or try again later.

Pages look broken after an update.

Hard refresh (Ctrl/Cmd + Shift + R) to clear stale assets.

Legal & Copyright

Do you host copyrighted files?

No. We index information and link to official platforms only.

How do I request removal of content or links?

Send a detailed DMCA complaint. See our DMCA page for the exact steps and what to include.

Do you accept advertising or partnerships?

Yes. If your brand fits our audience, reach out. See Business & Partnerships below.

Privacy & Safety

Is my data safe?

Yes. We follow standard security practices and never sell personal data. Details are in our Privacy Policy.

Do you use cookies?

Yes, for essential functionality and analytics. Manage cookies in your browser or in Account Settings → Privacy.

How do I export my data?

Request an export in Account Settings → Privacy. We’ll email a secure download link when it’s ready.

Business & Partnerships

Do you accept ads?

Yes. We work with select advertisers that match our audience. Provide your media kit or proposal and targeting preferences.

How can I collaborate or integrate an API?

Use the Contact page and include your use case (e.g., affiliate, data sync, widget, API). We’ll get back with next steps.

Troubleshooting Quick Fixes

• Clear cache/cookies and retry
• Disable VPN or ad blockers temporarily
• Try a different browser (Chrome, Firefox, Safari, Edge)
• Switch networks (mobile hotspot vs Wi-Fi)
• Still stuck? Send us the URL, a short screen recording or screenshot, device/OS, and browser version

Contact & Support

How fast do you reply?

We usually respond within 24–48 hours on business days. Complex issues may take longer, but we’ll keep you posted.

Where do I report bugs or suggest features?

Use the Contact page. Add steps to reproduce, screenshots, and your device details. Feature ideas are welcome—short and specific helps.

If you didn’t find your answer here, reach us directly: Go to the Contact Us page →